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free security

Reliable security services
McAfee for ZAQ is free

free

McAfee for ZAQ is a comprehensive security software that protects your PC. By installing it on your computer, you can not only scan and remove viruses and spyware, but also prevent unauthorized access and leakage of set personal information.

(Developed by McAfee Co., Ltd.)

User J:COM NET
click here to download

spam
repel service ^*1

free

The server automatically rejects emails that you do not want to receive. Set conditions such as advertising mail to avoid receiving spam.

email virus
scan service ^{1 2}

free

Detects and removes virus-infected email attachments. It prevents your computer from being infected with viruses.

Filtering software "i-filter for ZAQ"

free

Filtering software "i-filter for ZAQ"

It has a full range of functions that allow the whole family to enjoy the Internet safely, such as restricting the browsing of sites not suitable for children and limiting usage time.

(Developer: Digital Arts Inc.)

User J:COM NET
click here to download

If you are considering signing up or adding services

Sign Up information

New customers

New Customers
Sign Up

New Customers
Inquiries

Current customers

Current Customers
Various procedures

Troubleshooting/
Inquiries

Click here for Internet plans
and prices

Savings
calculator

Some properties offer free or discounted options!

Covered
areas & properties

If you are considering signing up or adding services

Sign Up information

New customers

Applications and Inquiries

申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译日本語での通話は
こちら

신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

Check / Update
Your Contract
(JAPANESE ONLY)

Find the perfect
plan for you

Savings
calculator

Some properties offer free or discounted options!

Covered
areas & properties

FAQ

Can you do the initial settings for connecting to the internet?: Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
I want to know about support after joining: We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support
I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?: J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.

Mesh Wi-Fi Routers
Is security service available?: You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.
Can I use my current email address?: If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
Can I use a commercially available Wi-Fi router?: Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.

With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.
Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?: The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.
Do I need to sign a contract with a provider?: J:COM NET comes with a line and provider as a set, so there is no need to sign a separate contract with a provider.

[Notes]

J:COM NET email addresses are used, and separate settings are required for each email address.
A virus that has infected a computer cannot be deleted. Only email attachments are subject to virus detection and deletion. Some viruses may not be detected or deleted.

Applications are accepted on the member-only site.
McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.

[About the amount including tax]

The listed amounts include tax unless otherwise specified.
Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

free security

Reliable security servicesMcAfee for ZAQ is free

spamrepel service *1

email virusscan service *1 *2

Filtering software "i-filter for ZAQ"

Sign Up information

Sign Up information

FAQ

Reliable security services
McAfee for ZAQ is free

spam
repel service ^*1

email virus
scan service ^{1 2}